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Privacy Policy

Introduction

Welcome to SoCal Vacay (“Company,” “we,” “our,” or “us”), a dba for North Coast Vacation Properties. We respect your privacy and are committed to protecting it through compliance with this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://socalvacay.com, interact with our services, or otherwise engage with us.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

 

For any privacy-related inquiries, you can contact us at:

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name, email address, phone number, and mailing address
  • Payment details (processed securely through third-party providers)
  • Booking and rental details, including check-in/out dates, property preferences, and guest information
  • Government-issued ID (if required for booking)
  • Communication records (emails, inquiries, customer support interactions)
 

b. Information Collected Automatically

  • IP address, browser type, operating system
  • Cookies and tracking technologies
  • Website activity and usage data
 

c. Information from Third Parties

  • Social media interactions
  • Travel and booking platforms (e.g., Airbnb, VRBO)
  • Marketing and advertising partners
 

2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage vacation rental bookings
  • To provide customer support and respond to inquiries
  • To facilitate payments and refunds
  • To improve our website and services
  • To send promotional emails and special offers (opt-out available)
  • To comply with legal obligations and prevent fraud
 

3. Sharing and Disclosure of Information

We do not sell personal information. However, we may share information under the following circumstances:

  • Mobile SMS opt-in will not be shared.
  • With Service Providers: Payment processors, customer support providers, marketing agencies
  • With Property Owners & Managers: If you book a vacation rental, your details may be shared with the property owner or manager for booking fulfillment
  • For Legal Compliance: Law enforcement, legal processes, fraud prevention
  • For Business Transactions: If the company undergoes a merger, sale, or acquisition
  • With Marketing & Advertising Partners: For promotional campaigns (you can opt out at any time)

You have the right to opt out of certain sharing practices.

 

4. Your Rights and Choices (CCPA/CPRA Compliance)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request details on data collected, shared, and sold
  • Right to Access: Obtain a copy of your personal information
  • Right to Deletion: Request deletion of personal data (subject to exceptions)
  • Right to Opt-Out of Sale/Sharing: We do not sell personal data, but you can opt out of certain sharing practices
  • Right to Correct: Update or correct inaccurate information
  • Right to Limit Use of Sensitive Personal Information
  • Right to Restrict Certain Data Processing Activities
  • Right to Request a Copy of Personal Data We Hold About You

To submit a request, contact us at info@socalvacay.com or call (855) 487-4772. We may require verification before processing your request.

5. Data Retention Policy

We retain personal information as long as necessary for business operations, legal obligations, and dispute resolution. When no longer needed, data is securely deleted.

 

6. Security Measures

We implement industry-standard security measures, including:

  • SSL encryption
  • Secure payment processing
  • Access controls and authentication

While we take precautions, no method of transmission is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

 

7. Cookies and Tracking Technologies

We use cookies for functionality, analytics, and marketing purposes. You can manage cookie settings through your browser.

We do not respond to “Do Not Track” (DNT) signals.

 

8. Children’s Privacy (COPPA Compliance)

Our services are not directed at children under 13. We do not knowingly collect information from minors. Parents can contact us to remove any inadvertent data collected.

 

9. Third-Party Links and Services

Our website may contain links to third-party sites (e.g., Airbnb, VRBO, payment processors). We are not responsible for their privacy policies.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through email or a notice on our website.

Last Updated: 1/1/2025

 

11. Contact Information

For any questions regarding this Privacy Policy, please contact us at:

By using our website and services, you acknowledge that you have read and understand this Privacy Policy.

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