Contact
(855) 487-4772

logo ×

  • This field is for validation purposes and should be left unchanged.

Terms and Conditions

1. Introduction

Welcome to SoCal Vacay (“Company,” “we,” “our,” or “us”), a dba for North Coast Vacation Properties. These Terms and Conditions govern your use of our website, services, and vacation rental bookings. By accessing our website and using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

 

For inquiries, contact us at:

 

2. Definitions

  • “Company” / “We” / “Us” / “Our” – Refers to SoCal Vacay.
  • “User” / “You” / “Your” – Refers to customers, renters, and website visitors.
  • “Services” – Refers to vacation rental bookings, customer support, SMS communications, and use of our website.
  • “Third-Party Providers” – Refers to payment processors, marketing partners, booking systems, and service platforms.
 

3. Eligibility & Use of Services

  • You must be at least 25 years old to book a rental or use our services.
  • Users must provide accurate and truthful information when booking.
  • Prohibited activities include fraud, abuse, unlawful behavior, and violations of these Terms.
 

4. Booking and Rental Terms

  • Reservation Process: Users may book rentals through our website or authorized platforms.
  • Payments: Full payment or deposits may be required at the time of booking.
  • Guest Responsibilities: Users must comply with house rules, occupancy limits, and property usage guidelines.
  • Check-in/Check-out Procedures: Users must follow designated procedures and timelines for entry and departure.
  • Compliance with Local Laws: Users must adhere to all applicable laws and ordinances when using rental properties.
 

5. SMS Messaging Terms

a. Consent to Receive SMS Messages

By providing your phone number, you consent to receive SMS messages from SoCal Vacay regarding:

  • Booking confirmations and updates.
  • Customer support and service notifications.
  • Promotional offers and marketing messages.
 

b. Opt-Out Instructions

  • You may opt out of SMS messages at any time by replying STOP to any message.
  • Opting out will prevent future promotional and transactional messages, except for those legally required.
 

c. Message Frequency & Rates

  • Message frequency may vary depending on user interactions.
  • Standard messaging and data rates may apply as per your mobile carrier.
 

d. Data Privacy & Protection

  • We do not sell or share phone numbers for marketing purposes.
  • SMS communications comply with TCPA (Telephone Consumer Protection Act) and CTIA (Cellular Telecommunications Industry Association) regulations.
 

e. Help & Contact for SMS Support

 

6. Payment & Fees

  • Payments must be made using approved methods at the time of booking.
  • Additional charges (e.g., cleaning fees, service fees) may apply.
  • Late payments may incur penalties.
  • Chargebacks and disputes must be resolved directly with our customer service team.
 

7. Cancellation & Refund Policy

  • Users must review cancellation terms before booking.
  • Refund eligibility depends on the cancellation timeline.
  • No-shows and late cancellations may result in forfeited payments.
  • Refund processing times may vary based on payment methods.
 

8. Liability & Disclaimers

  • Limitation of Liability: SoCal Vacay is not liable for lost items, injuries, or property damages occurring during rental stays.
  • No Guarantees: We do not guarantee uninterrupted access to services.
  • Indemnification: Users agree to indemnify SoCal Vacay against any claims arising from misuse or violations of these Terms.
 

9. Intellectual Property

  • All website content, trademarks, and property listings are owned by SoCal Vacay and protected by copyright laws.
  • Users may not copy, distribute, or reproduce website content without permission.
 

10. Third-Party Links and Services

  • Our website may contain links to third-party sites for booking, payments, and promotions.
  • SoCal Vacay is not responsible for the privacy policies or practices of third-party services.
 

11. Privacy Policy Acknowledgment

  • By using our services, you agree to the terms outlined in our Privacy Policy regarding data collection and usage.
  • For more details, visit our Privacy Policy page.
 

12. Changes to Terms

  • We reserve the right to update these Terms at any time.
  • Changes will be posted on our website and may be communicated via email.
  • Continued use of our services after changes indicates acceptance of updated Terms.
 

13. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of California, USA.
  • Disputes must first be resolved through mediation or arbitration before legal proceedings.
  • Any legal action must be filed in the appropriate courts of California.
 

14. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Email: info@socalvacay.com

Phone: (855) 487-4772

Mailing Address: 2647 Gateway Rd #105-201, Carlsbad, CA 92009

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

×